MEADOWS OF DAN — Primland, a 12,000-acre resort, recently announced it had appointed Ted Horan as general manager.
According to information from the resort, Horan “is a respected leader in the luxury hospitality arena with a wealth of expertise and experience. He most recently served as a resort hotel and hospitality quality assurance consultant for top hotel brands including Colonial Williamsburg Hospitality, Ritz-Carlton, Four Seasons and more.”
“Primland is a property truly unlike any other – from world-class golf to farm-inspired dining and immersive outdoor activities. I am thrilled to be working at one of the premier travel destinations and look forward to carrying on the property’s family-bred legacy by delivering the most extraordinary guest experiences,” said Horan.
He joins Primland after working for almost two years as a resort hotel and hospitality quality assurance consultant in Williamsburg, Virginia. In this role he provided quality assurance and business audits for a variety of hotels, resorts, country clubs and entertainment brands, assisting in their efforts to improve guest loyalty, training and marketing opportunities.
Horan began his hospitality career at The Ritz-Carlton Boston as a housekeeping manager before moving on to The Waldorf-Astoria and The Plaza Hotel in New York City as executive chief steward. He then moved to Virginia where he worked at Colonial Williamsburg holding various positions including resident manager at the Five Star Williamsburg Inn.
After eight years at Colonial Williamsburg, Horan took on the general manager position at Blackberry Farm, where he helped this Relais & Chateaux property “become recognized as one of the top small resort properties in North America,” according to Primland.
He has also worked with Richey International, a hospitality consulting firm specializing in quality assurance, brand management, and business intelligence, travelling to more than 50 countries consulting for four and five star hotels and resorts including Four Seasons, The Preferred Hotel Group, Fairmont Hotels, and numerous independent properties, improving service consistency, brand awareness, and awards recognition.
Horan holds a bachelor’s degree in history from Boston University. He enjoys spending time in the outdoors, horseback riding, kayaking and other activities.