“When we toss you the keys, drive it like you stole it,” was the advice given to the staff of Lowes Foods in Mount Airy by company president Tim Lowe, as he addressed a crowd of about a hundred people yesterday at the store’s grand re-opening.
Lowe stressed to the crowd that Lowes Foods is a local company, based in North Carolina, and has been since its beginning in 1954.
After speeches by Lowe, other Lowes employees and local dignitaries, store manager Gary Largen and Mount Airy mayor David Rowe cut the ribbon and a crowd of about 100 people poured into the store to inspect the changes. Goody bags were handed out at the door, and employees circulated through the store passing out samples
Work on the project has taken two months, but began with a Makeover Challenge back in January, according to store manager Gary Largen. The store’s staff identified areas where improvement could be made and made a presentation as part of the challenge. Seventeen stores participated in the challenge, according to Largen and four were selected.
“It makes it all the sweeter because of the effort we put in,” Largen added.
Many of the store’s changes are in perishables co-manager Randy Bowman’s department. Bowman pointed out the new Beer Den where local and craft beers can be sampled before purchase, added variety of organic produce offerings, a new salad bar and a revamped meat section, now called the Beef Shop.
One very 21st-century innovation the store is instituting is online ordering with personal shopping by staff members with a designated Lowes Food To Go pickup lane where an attendant loads the groceries, according to Jarrett Hodges.
Hodges says, “We pick the groceries like it’s for our own family.” We will get to know our guests and provide them with a quick, convenient and personal shopping experience.
There will be no shopping fee for the first month with an additional $20 off of a $100 order that can be used twice. The code is “newstore.” After the initial month, the shopping fee will then be $4.95 per visit with monthly and annual subscriptions available. Online shopping is available at shop.lowesfoods.com or customers who would rather order by telephone can call 888-537-8646.
Bill Colvard can be reached at 336-415-4699 or on Twitter @BillColvard.